At MCB we are committed
to providing our customers with a better level of service.
If we make a mistake, or our service doesn’t meet
your expectations, we want to know.
Send a letter to:
MCB Bank Ltd
Service Quality Assurance Unit
MCB Towers, 8th Floor, I.I. Chundrigar Road
Karachi.
Most
likely we’ll be able to solve the problem on the spot.
If it can’t be resolved in 48 hours, our specialist
complaints team, at our Customer Response Centre, will take
responsibility for the matter.
