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Customer Care
 
Help Centre

Here you’ll find a range of resources to help you use the MCB web site and its online services.

 
Software Settings
Settings to optimise your MCB   Virtual Internet Banking session.
MCB Internet Banking is a fully Internet-based service, so you are not required to download any additional software. However, to meet our security standards your browser software must support 128-bit SSL encryption. Our recommended browsers are listed below.
   
Adjusting your browser settings can enhance your MCB Internet Banking experience. This will only take a few minutes. To view our suggested settings, select your browser from the following list.
   
Recommended Browser and Settings
Microsoft Windows 95/98/NT/2000/XP operating system
Microsoft Internet Explorer Version 6.0 with Service Pack 1 or above*
Both "Java" and "Java Script" have to be enabled
Please ensure the Microsoft Virtual Machine is the default for your browser
     
* To make use of the 128-bit SSL encryption and enjoy the highest level of security, we strongly recommend that you upgrade your browser to Internet Explorer version 6.0 sp 1 or Netscape Communicator 6.x.
 
Demonstrations
Step-by-step guides to MCB Virtual   Internet Banking services.
MCB Virtual Internet Banking Demo
MCB Mobile Banking Demo
 
Screen Resolution
Ideal screen resolution and how to change it!
Your screen is made up of dots called pixels. The number of pixels displayed per inch of your screen, i.e. the screen resolution, determines the size of the page you are viewing. The higher the resolution, the smaller a web page will appear on your screen and vice versa.
For the best view of the MCB web site and MCB Virtual Internet Banking, we recommend setting your screen resolution to 1024 x 768 pixels – this is the most common setting for home computers.
To change your screen resolution:
1
Click ‘Start’, choose ‘Settings’ then ‘Control Panel’
2
Double click the ‘Display’ icon, select the ‘Settings’ tab
3
In the desktop area, use your mouse to drag the arrow to the preferred resolution
4
Click ‘Apply’ then ‘OK’
 
Search

Search by keyword or site map.

 
Set Your Homepage

Your web browser is often preset to open on the manufacturer’s homepage. You can change this so that your browser opens on a web page of your choice. Once you have set a homepage, the ‘home’ button in your browser menu bar will always take you back to that page.

To make MCB your homepage, follow the instructions below for the type of browser you are using.

Microsoft Internet Explorer
1
2
From your browser’s ‘Tools’ menu, choose ‘Internet Options’
3
Click the ‘General’ tab
4
In the homepage area, click ‘Use Current’
5
Click ‘Apply’, then ‘OK’
Netscape Navigator
1
 Go to www.mcb.com.pk
2
From your browser’s ‘Edit’ menu, choose ‘Preferences’
3
 Click the Navigator category
4
 Click ‘Use Current Page’
5
 Click ‘Apply’, then ‘OK’
 
Downloads

Critical Updates for MCB Virtual Customers

Downloads

 
 
 
 
 
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