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MCB
Call Centre | Easy
Guide | How
to Register |
FAQ's | Terms
& Conditions |
| How to Register |
 |
As an MCB customer you
are empowered with not just one option for registering to the Call Center
but with two easy ways |
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| 1 |
Fill out the Call Center Enrollment form available at
your home branch. |
O R |
| 2 |
Enroll to the Call Center via Virtual Banking. |
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| Through your Home
Branch... |
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| * |
Please fill out the Call Center Registration
form available at your home branch and attach a copy of your CNIC before
submission to your home branch. |
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| * |
Within seven working days your form
will be processed, kindly call up the MCB Call Center any time after seven
working days to avail call center services. |
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| * |
Furthermore, when you
call in the MCB Call Center for the first time from your updated number,our
executive will provide you with your own 4-digit Telephone Personal Identification
Number (TPIN) as an additional security feature. You will be required
to use this TPIN to safely access your account and we advise you not to
share your TPIN with anyone. You can request the MCB Call Center Executive
for a new TPIN any time you feel your TPIN has been compromised. |
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GUIDELINES
TO HELP YOU FILL THE FORM CORRECTLY |
Enrollment
is easy: |
| 1 |
Fill out this form in completion
with a black pen and using only CAPITAL letters. |
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| 2 |
Mention all account relationships
nationwide that you have with MCB including account titles, account numbers,
branch names, etc. |
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| 3 |
Attach a copy of your CNIC. |
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| 4 |
Drop the form at the MCB branch you
collected the form from. (the stamp present on the form is there as a
ready reference to remind you). |
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| 5 |
Within seven working days your form will be processed. |
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| 6 |
Kindly call up the MCB Call Centre and get all online
services. |
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Through
Virtual Banking... |
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Please register
to Virtual Banking as per the enrollment process defined |
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| Registration
to Virtual Banking |
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| * |
Once enrolled to Virtual Banking
a welcome email will be sent to your registered email. |
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| * |
On receipt of the Welcome mail please
call from your updated number 111-000-MCB (622) for activation of your
Virtual Banking Account. |
| |
| * |
Furthermore, when you call in the
MCB Call Center for the first time from updated number, our executive
will provide you with your own 4-digit Telephone Personal Identification
Number (TPIN) as an additional security feature. You will be required
to use this TPIN to safely access your account and we advise you not to
share your TPIN with anyone. You can request the MCB Call Center Executive
for a new TPIN any time you feel your TPIN has been compromised. |
| |
