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MCB VIRTUAL BANKING

For any Virtual Banking query, please call MCB Call Center 111 000 (MCB)622.

Click here for change of address/ contact number request form for MCB Customers residing abroad

MCB Virtual Internet Banking offers you the convenience to manage and control your bank account and finances; when you want and where you want. MCB’s Virtual Internet Banking facility is:

- Simple
- Secure
- Free of cost.

MCB Virtual Internet Banking allows you to access banking services, 24 hours a day, 7 days a week and throughout the year.

What do we offer

MCB Virtual Internet Banking offers a wide range of online services which makes your banking accessible anytime and from anywhere.

Detailed Account Summary of all listed accounts.

Mini-statements of each of the listed accounts showing last 6 transactions for those account(s).

Statement-by-Period of each of the listed accounts, based on the period specified.

Immediate or Scheduled Transfer of Funds between your own accounts, as well as to third-party accounts setup as beneficiaries, maintaining accounts with MCB.

Scheduling of ‘One-Time’ as well as ‘Recurring’ Funds Transfers.

Payment of utility bills for registered Utility Companies.

Immediate or Scheduled Bill Payments. Scheduling of ‘One-Time’ as well as ‘Recurring’ bill payments. Option for ‘Full’ or ‘Partial’ payment based on the payment conditions.

Bulk Salary Transfer for Corporate Customers, to facilitate them in paying salary to the corporate employees who maintain accounts with MCB.

Cheque Book Request for any of your listed accounts.

Payment/Transfer Alerts for reminding, in advance, prior to the processing of specified payments and transfers.

Personal Alerts for reminding of pre-specified events and occasions.

Mobile Recharge facility for all mobile companies!

Notes:

Please ensure that VB standing order instruction are placed at least four days prior to the payment date. If confirmation of the payment is not received via Email / SMS, kindly contact the call center at 111000622 to log a complaint.

Please note: In case your bill details are not available at the time of payment & your bill payment due date is close; kindly use other modes of bill payment to avoid any late payment charges.

Successful bill payments using VB are acknowledged by an email and SMS notification. In the event you do not receive either; kindly contact the call center for confirmation or to lodge a complaint. In the event a transaction fails you are advised to use another mode of paying your bill to avoid late payment charges.

How can you start

Go to www.mcb.com.pk & fill out the Virtual Banking form.
Go to an ATM select “Service Request” & “Internet Banking”
Your password will be sent to your registered email address.
Call our Call Center at 111-000-622 to active your account & get your User ID.

Customers living abroad

For users living abroad, MCB Virtual Banking Registration is a three step process.

Fill out the registration form at our website.
Send in the duly signed AUTHORITY LETTER at the address given below:

MCB Bank Ltd,
Virtual Banking Operation Unit
Information Technology Group
16th Floor, MCB Tower,
I.I Chundrigar Road, Karachi,
Pakistan.

After we receive your authority letter we will process your application and send you an email containing your password and customer number.
After receiving your password call the MCB Call Center at 111 000 (MCB)622 to get your user-id.