| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
What are
utility payments? |
Utility payment is a free service that allows you to
make payment to any our participating billing organizations. |
| Back to
top |
| |
What are
the advantages of paying bills online? |
Paying bills online saves you the hassle of writing
cheques and queuing at the branch. |
| Back to
top |
| |
Who can
use this utility payment service? |
As long as you have a savings or current account (for
debiting of payment) and the required relevant details, you can use this
service to pay your bills. |
| Back to
top |
| |
Who can
I pay to? |
You can pay bills to any of our participating billing
organizations. To find out more, please call MCB Call Centre (021) 111-000-622
. |
| Back to
top |
| |
How do
I know my bill reference number? |
Your bill reference number is provided by the billing
organization, and is usually the account number printed on your payment
/ invoice slip. If you are unsure, kindly check with your respective billing
organization. |
| Back to
top |
| |
How do
I add a new Utility organization that I wish to pay? |
You will need to do an online request to add the Utility
organizations that you wish to make payments to. Simply click on 'Register
Billing Details' under managing services. |
| Back to
top |
| |
How long
will it take for the payment to be received by the Utility organization? |
The payment that you make online is accepted for processing
on the date of transaction, provided it is a working day. Requests submitted
over the weekend will be processed on the next working day. |
| Back to
top |
| |
What happens
if there is insufficient fund in my account? |
You need to ensure that sufficient funds are available
before the due date in your account. Should there be insufficient funds
in your account, your payment instruction will be rejected. |
| Back to
top |
| |
When should
I setup Standing Order Transfer instructions? |
You need to Set-up your Standing Order Transfer instructions
at least one business day before the required due date. |
| Back to
top |
| |
Can I
delete my Set-up Standing Order Instructions? |
Yes. You can delete any of your Set-up Standing Order
instructions one business day before the effective due date. |
| Back to
top |
| |
| |
How do
I Recharge my Mobilink / Telenor or Warid connection? |
|
Note: Customers using
the Recharge facility for first time are required to pre register the
number by using the “Maintain Billing Details Option” from
the virtual banking menu. |
|
