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FAQs
 
 
 
 
 
 
 
 
 
 
 
 
 

What hardware and software do I need for using this service?

Minimum Hardware Requirement
  • PC with Pentium 166MHz processor or higher
  • 32 MB RAM or higher
  • SVGA or higher resolution monitor, 256 colors minimum, 800 x 600 screen resolution
  • Modem of 56kbps or higher
 
Minimum Software Requirement
  • Microsoft Windows 95/98/NT/2000/XP operating system
  • Microsoft Internet Explorer Version 6.0 with Service Pack 1 or above*
  • Both "Java" and "Java Script" have to be enabled
  • Please ensure the Microsoft Virtual Machine is the default for your browser
 

* To make use of the 128-bit SSL encryption and enjoy the highest level of security, we strongly recommend that you upgrade your browser to Internet Explorer version 6.0 sp 1 or Netscape Communicator 6.x.

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How do I know the version of the browser that I'm using?

If you are using Netscape Communicator,

1. Click on [Help]
2. Click on [About Communicator...]
 

If you are using Internet Explorer,

1. Click on [Help]
2. Click on [About Internet Explorer]
3. Click on [OK]
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What display setting should I use for this service?

Our web site is optimized for view with screen resolution of 1024x768. .

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I'm a Macintosh user, will I be able to access this service?

We regret to inform you that Macintosh is not supported by this service currently.

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