MCB Bank Pakistan

Regional Head

Department/Div	Reports to
Retail Banking	General Manager

JOB Description

The main role is to manage branches under jurisdiction and provide guidance to Branch Managers along with field force for smooth working, development of assets/liabilities and maintain healthy relations with existing plus prospective clients to ensure that targets of deposits/advances/profits are being met.

PRINCIPAL ACCOUNTABILITIES

No.	Accountability	%Time
1	Give direction to branch staff for efficient & effective control / results to ensure that assigned targets of deposit, advances & profit are met.	20%
2	Develop, implement and manage a best in class sales capability and foster a culture of team work through encouraging cross selling efforts within the branches in the region.	15%
3	Ensure implementation of Service Management Program & Service Protocol by monitoring service standards for the region & initiating customer satisfaction surveys to obtain customer feedback.	10%
4	Supervise all sorts of finances (fund based & Non-fund based) by evaluating & providing recommendations on credit proposals and also guiding BMs in recovery of bad debts.	20%
5	Facilitate BMs on CRCD, SAMG, TSC, Treasury & FX Group, etc. for all related functions by acting as a liaison among these departments & branches.	15%
6	Maintain high level of employee engagement, productivity & efficiency by mentoring branch staff, managing staff capacity, job rotation, transfers & identifying training needs.	10%
7	Ensure strict adherence to KYC/AML, accounts opening policy/procedures/SBP policies/Circulars/Foreign Exchange Manual by keeping close coordination with BMs & RHS.	10%

KNOWLEDGE AND EXPERIENCE

Knowledge and Skills:	Graduate degree from a recognised university. Proficiency in Excel & handling databases. Comprehensive knowledge of banking principles & procedures. Understanding of banking operations, money markets & regulations.
Experience Profile:	10 years experience in running sizeable branch network, with accountability for strategy, cost & revenue.
Behavioural Competencies:	Good communication skills. Strong analytical skills & interpersonal skills. Strong communication and negotiation skills with the ability to influence customers. Strong leadership and management skills.

Important Note

“Females and Persons with disabilities having required skill set are encouraged to apply . MCB bank Ltd is an equal opportunity employer and is committed to create an inclusive environment for all employees.”

To apply for this position please share your resume at [email protected] Do not forget to mention the title of the position in the subject of your email.

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Regional Head

JOB Description

PRINCIPAL ACCOUNTABILITIES

KNOWLEDGE AND EXPERIENCE

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