Department/Div | Reports to |
---|---|
Regional Office / RBG North / South | General Manager |
Manage the branches under the assigned jurisdiction; provide guidance to the staff for improved efficiency. Ensure increase of assets/liabilities and maintain relationships with existing customers in order to meet deposits/advances/profits targets.
No. |
Dimensions |
Accountability |
%Time |
---|---|---|---|
1 |
|
Ensure strict adherence to KYC/AML, account opening policy/procedures/SBP policies/Circulars/Foreign Exchange Manual by keeping close coordination with BMs & ROM. |
20% |
2 |
|
Monitor various finances (fund based & Non-fund based) by evaluating & providing recommendations on credit proposals. Providing guidance to BMs for recovery of bad debts where required. |
20% |
3 |
|
Strengthen the sales capability to deliver maximum value for clients. Foster a culture of team work through encouraging cross selling efforts within the branches in the region. |
20% |
4 |
|
Staff Trainings/Rotation/Motivation and Performance evaluation with the view to build strong people assets for the bank. |
20% |
5 |
|
Ensure implementation of Service Management Program & Service Protocol by supervision of service standards for the region & initiating customer satisfaction surveys to obtain customer feedback. |
10% |
6 |
|
Facilitate BMs on CRCD, SAMG, TSC, Treasury & FX Group, etc. for all related functions by acting as a liaison between these departments & branches. |
10% |
Knowledge and Skills |
|
---|---|
Experience Profile |
7-8 years of relevant experience. |
Behavioral Competencies |
|
“Females and Persons with disabilities having required skill set are encouraged to apply . MCB bank Ltd is an equal opportunity employer and is committed to create an inclusive environment for all employees.”
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