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Relationship Manager - Retail Banking Group- Central

JOB Description

This role is responsible for achieving assigned branch banking sales targets by generating deposits through New-to-Bank (NTB) customers and deepening relationships within the existing portfolio. The incumbent will also actively cross-sell other consumer products in accordance with bank policies and procedures.

Experience & Skills

Preferably 2 years of sales or business development experience (preferably in banking or financial services)

Knowledge and Skills

  • Graduation with sound understanding of banking products and processes
  • Strong selling and negotiation skills
  • Proficiency in MS Word, Excel, PowerPoint
  • Confident and well-presented individual
  • Good communication skills in English and Urdu (written & verbal)
  • Demonstrated honesty, integrity, and high energy level
  • Analytical mindset and problem-solving ability

Behavioral Competencies

  • Strong interpersonal skills – approachable and customer-oriented
  • Effective communication and presentation abilities
  • Ability to work under pressure and manage multiple deadlines efficiently
  • Team player with a positive attitude toward organizational goals

PRINCIPAL ACCOUNTABILITIES

No.

Dimensions

Accountability

1

Achieve monthly branch banking liability targets as set by management through acquisition of potential NTB customers.

2

Increase existing portfolio through relationship deepening and effective service management of assigned customers.

3

Cross-sell consumer banking products (as per target sheet) including deposits, loans, and investment products.

4

Conduct daily customer visits and calls in line with assigned targets.

5

Ensure implementation of Service Management Program (SMP) in the branch for effective and efficient customer service.

6

Ensure strict compliance with all regulatory requirements, bank policies, and SOPs, with special focus on AML/CFT standards for the assigned portfolio.

Qualifications

Minimum Bachelor’s Degree (Master’s preferred)

Job Location

  • All over Punjab

Important Note

“Females and Persons with disabilities having required skill set are encouraged to apply . MCB bank Ltd is an equal opportunity employer and is committed to create an inclusive environment for all employees.”

To apply for this position please share your resume at [email protected] Do not forget to mention the title of the position in the subject of your email.

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