JOB Description

• Responsible for the strategy, design, business case, roadmap, development, roll-out and overall management of MCB’s digital channels- application and internet banking (web).
• Setting the strategy, KPIs and plan to deliver the goals set for digital channels (app/web).
• Working with internal and external teams for delivery of roadmap, monitoring performance, developing growth strategies, forming alliances and ensuring operational excellence.
• Working closely with cross functional teams to design and define use cases to expand the usage of digital channels
• Responsible for growth, revenue, product usage, downloads, activations, cost and overall P&L of the digital channels
• Ensuring operational excellence is achieved through developing processes and monitoring them
• Acting as an interface with Legal, Compliance, Audit, Internal Control, Operations, Finance, and ensuring strategies and execution for the set of features under their control are delivered flawlessly which meet key compliance, risk, and controls needed to protect both business and customer interests
• Manage the product roadmap and prioritization of features, considering varying priorities across multiple lines of business
• Define product KPI's, monitor, analyze and communicate performance of feature releases. The role will also be responsible for aiding in getting dashboards built through internal teams to track KPI's and share with stakeholders on an on-going basis
• This position will also be developing strategies for growth of the usage of digital channels through partnerships. The candidate will be expected to work alongside the partnership teams to bring on board partners to develop market place/s, integrate mini-apps, billers, payments etc

Important Note

“Females and Persons with disabilities having required skill set are encouraged to apply . MCB bank Ltd is an equal opportunity employer and is committed to create an inclusive environment for all employees.”

To apply for this position, Please visit https://careers.mcb.com.pk/