1

To enhance customer experience by providing quality service to customersdiligently and efficiently within the bank’s defined turnaround time (TATs)

10%

2

To perform and manage financial and non-financial transactions in line withBranch Operations Manual, Customer Due Diligence (CDD) & Anti-Money Laundering (AML) / Combating Financing of Terrorism (CFT) Procedural Handbook and SBP’s guidelines.

10%

3

To manage all cash related transactions including but not limited to cash deposits, cash payments, utility bills collections, home remittance transactions etc. in line with the internal & external SOPs as defined by the bank/regulator

20%

4

To handle customers’ requests related to Bankers Cheque, call deposit receipt & Rupee Travellers cheque etc. adhering to the policies and procedures issued by the Bank from time to time

15%

5

To manage inward and outward clearing by performing thorough scrutiny of the instruments, keeping track of collection schedules, return discrepant cheques and prepare check return memos following the set guidelines

15%

6

Perform transactions related to internal funds transfer & General Ledger (GL) entries. Also manage other functions related to cheque book, ATM replenishment etc.

10%

7

Mandatorily perform the day end reconciliation on daily basis of all the performed activities/ functions to ensure the completeness, accuracy, validity and legitimacy of the processed transactions.

10%

8

Coordinate and ensure reconciliation of entries with other branches within specified timelines. Prepare periodic MIS reports for all relevant function to report transactions of the branch.

10%