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Regulatory Contacts – Utilities / Payments / CPD

In order to make a complaint to State Bank of Pakistan (for General Banking Services or Utility Bills), you can contact the following addresses and / or the given contact numbers.

Complaints / Suggestions:
Consumer Protection Department
State Bank of Pakistan
5th Floor, SBP Main Building
I.I Chudrigar Road, Karachi
Phone : +92 21 99218147
               +92 21 99218148
               +92 21 99218149
E-mail: [email protected]

Utility Bills and Payments:
Policy Officer (Utility Bills)
Banking Policy & Regulation Department
State Bank of Pakistan
Phone : +92 21 32453555
Phone : +92 21 99212306
E-mail: [email protected]

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