MCB Bank Pakistan

Privilege Relationship Manager

Designation:	Division/Group:	Reports to:
Manager	Privilege Banking & RDA Division	Branch Manager Privilege Banking

JOB Description

The primary responsibility is to develop strong client relationships by delivering personalized financial services and ensure customer satisfaction while offering appropriate banking solutions to support client’s financial needs to foster long-term loyalty to the Bank. Also achieve the assigned branch banking sales targets by generating deposits through New to the Bank (NTB) and deepening in the existing portfolio

PRINCIPAL ACCOUNTABILITIES

No.	Accountability	%Time
1	To provide a best in class client experience to MCB Privilege account holders by managing assigned portfolios with excellence and fostering distinguished service for building long-term relationships	30%
2	To adhere effective sales strategies to grow the Privilege branch’s current and savings account and achieve assigned business targets through proactive relationship management	30%
3	Collaborate with the Branch Manager to establish the Privilege branch as a one stop solution for clients’ comprehensive banking needs while driving cross-selling of products and services to ensure all customer’s requirement are met under one umbrella	20%
4	Ensure strict compliance with Know Your Customer (KYC), Anti-Money Laundering (AML) and regulatory requirements by maintaining robust controls and effective risk management practices in order to avoid from internal / external audit objections	20%

KNOWLEDGE AND EXPERIENCE

Knowledge and Skills:	Graduation with knowledge of the banking products and processes
Experience Profile:	Up to 2 years of Banking experience (preferably)
Behavioral Competencies:	Strong interpersonal skills Approachable and friendly Good communication (Written & verbal) Work under pressure and manage time effectively to meet deadlines

Additional Information

Any other assignment as per directives of Line Management

Important Note

“Females and Persons with disabilities having required skill set are encouraged to apply . MCB bank Ltd is an equal opportunity employer and is committed to create an inclusive environment for all employees.”

To apply for this position please share your resume at [email protected] Do not forget to mention the title of the position in the subject of your email.

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Privilege Relationship Manager

JOB Description

PRINCIPAL ACCOUNTABILITIES

KNOWLEDGE AND EXPERIENCE

Additional Information

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