MCB Bank Pakistan

Sr. Relationship Manager

Designation	Department/Div	Reports to
Manager	Retail Banking	Branch Manager

JOB Description

This role is responsible to achieve the assigned branch banking sales targets by generating deposits through NTB and deepening in the existing portfolio. Also actively cross-sell of other consumer products within the ambit of Bank policies & procedure.

PRINCIPAL ACCOUNTABILITIES

No.	Accountability	%Time
1	To achieve enhanced branch banking liability targets on a monthly set by the management basis through the aggressive acquisition of high-net-worth New-to Bank customers	30%
2	Expand the existing deposit portfolio through planned deepening and proactive relationship management, ensuring retention and value growth of the branch’s accounts	20%
3	Execute cross-selling strategies for consumer banking products to meet higher multi-product targets as per the target sheet	20%
4	Perform customer engagement activities including consultative visits and calls, while monitoring the call reports and pipelines of relationship staff to ensure overall team productivity	10%
5	Supervise the implementation of the Standard Service Protocols to ensure premium service and efficient grievance handling for a superior customer experience	10%
6	Ensure compliance with applicable regulatory requirements, Bank policies and SOPs, with a primary focus on AML / CFT / KYC protocols for the entire unit’s assigned portfolio to mitigate operational risk.	10%

KNOWLEDGE AND EXPERIENCE

Knowledge and Skills	Graduation with knowledge of the banking products and processes.
Experience Profile	5 years of relevant banking experience
Behavioral Competencies	Proactive Compliance & Ethical Integrity Strategic Relationship Influencing Consultative Value Selling Market Intelligence & Networking

Additional Information

Any other assignment as per directives of Line Management.

Important Note

“Females and Persons with disabilities having required skill set are encouraged to apply . MCB bank Ltd is an equal opportunity employer and is committed to create an inclusive environment for all employees.”

To apply for this position please share your resume at [email protected] Do not forget to mention the title of the position in the subject of your email.

Deposit Accounts

Digital Banking

Roshan Digital Account

Cards

Consumer Loans

Remittances

Wealth Management

Sr. Relationship Manager

JOB Description

PRINCIPAL ACCOUNTABILITIES

KNOWLEDGE AND EXPERIENCE

Additional Information

Important Note

Navigate Seamlessly Using These Quick Shortcuts

BECOME A CUSTOMER

Schedule of Bank Charges (SOBC)

Pricing & PLS Rates

Key Fact Statements

Quick Links

Home

Retail

Corporate

Treasury

Privilege Banking

Navigate Seamlessly Using
These Quick Shortcuts

Schedule of Bank
Charges (SOBC)