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Whistle blowing

Complaint Form - English | Complaint Form - Urdu | Policy

MCB Bank Limited has developed its Whistle Blowing Program to facilitate employees as well as outside parties for raising their concerns, exposing irregularities / wrongdoings, helping uncover financial malpractices, preventing frauds etc. without any fear of reprisal or adverse consequences.   

Whistle Blowing Program has been periodically reviewed and approved by the Board of Directors. In this regard Whistle Blowing Unit was established under overall supervision of the Board’s Audit Committee. Whistle Blowing Unit of MCB is in addition to and independent from the routine complaint handling and resolution mechanism of the Bank.

Under Whistle Blowing Program, if outside parties and/ or employee(s) are not satisfied with the resolution of their complaints lodged with other channels of the Bank including Service Quality or Human Resource Management, the complainants may contact Whistle Blowing Unit for further handling of their matters.

Contact details of Whistle Blowing Unit:

  • Landline Numbers: + 92 42 36041390, 35776639 - 41
  • Fax Number: + 92 42 35776638
  • Email: [email protected]
  • Website: www.mcb.com.pk/customer_services/whistle-blowing
  • Postal address: Monitoring and Whistle Blowing Department, Audit and RAR Group, MCB Bank Limited, 3rd Floor, Principal Office, 15 Main Gulberg, Jail Road, Lahore.

  • Title *
  • Is the person submitting this complaint an *
  • First Name *
  • Last Name *
  • CNIC
    - -
  • Phone Number *
  • Alternate Number
  • Fax
  • Email *
  • Mailing Address
  • Please provide details with respect to the location of the incident
  • Location Name
  • Please describe the nature of your concern regarding financial and non financial/ or operational matters *
  • Please state the full name(s) and title(s) of individuals whom you suspect of wrongdoing
  • How many times has this incident taken place (if applicable)
  • How long this incident been taken place (if applicable)
  • Numbers of Days/Week/Months/Years
  • Would you like to arrange   a  meeting / telephone call with an Investigating Officer to discuss this matter
  • Any other comments
  • Security Code *

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